Chugai Pharmaceutical Co., Ltd. is a global organisation, with a close-knit employee population in the UK. The UK business prides itself on its supportive culture and was quick to act when organisational change was initially identified. With a focus on offering a highly personalised solution for exiting employees, it was essential that they were able to secure a partnership with an outplacement partner who could demonstrate a proven track record, and support employees during what was a very difficult and challenging period. In addition, the impacted employees were to come from a range of roles and levels with different skillsets and circumstances. It was also essential that the chosen provider was able to proactively support the HR Team with all aspects of the planning, communication, and delivery of the support to manage the project effectively.